ParkIT - Important Service Update: Scheduled Downtime on Tuesday February 6th 2024 (UK TIME) – Maintenance details

Important Service Update: Scheduled Downtime on Tuesday February 6th 2024 (UK TIME)

Completed
Scheduled for February 06, 2024 at 12:00 PM – 12:21 PM

Affects

Portal App

Under maintenance from 12:00 PM to 12:21 PM

Portal Services API

Under maintenance from 12:00 PM to 12:21 PM

Self Service Kiosks

Under maintenance from 12:00 PM to 12:21 PM

Self Service Lockers

Under maintenance from 12:00 PM to 12:21 PM

Updates
  • Completed
    February 06, 2024 at 12:21 PM
    Completed
    February 06, 2024 at 12:21 PM

    Upgrade works complete. Thank you for your patience. The system was down 19 minutes and completed 12:19

  • Update
    February 06, 2024 at 12:00 PM
    Update
    February 06, 2024 at 12:00 PM

    Date: February 6th (with the exception of New Zealand which is February 7th)

    Time:
    12:00 PM to 12:30 PM (UK Time)
    23:00-23:30 (AEDT)
    04:00-04:30 (PST)
    Wednesday 01:00-01:30 (NZDT)

    Impact: Our services will be completely unavailable for approximately 15 minutes between this time. We have taken steps to ensure this interruption is kept to an absolute minimum.

    Preparation Advice:
    To ensure minimal disruption to your operations, we strongly recommend creating physical printouts of your arrivals and returns lists before the downtime. These printouts will help you continue to serve your customers effectively during this brief interruption.

    We apologise for any inconvenience this may cause and appreciate your understanding and cooperation. Our team is dedicated to making this process as smooth as possible and ensuring a quick return to normal service.

    If you have any questions or concerns, please don't hesitate to contact our support team at help@parkit.cloud.

  • In progress
    February 06, 2024 at 11:57 AM
    In progress
    February 06, 2024 at 11:57 AM

    We are about to commence with the upgrade. Further updates will follow